Management

Assistant Sales Managers provide exceptional assistance and support to Sales Managers, ensuring that business goals are achieved. This is a great next step in progression towards a Sales Manager role, assisting in strategizing to achieve monthly targets in both sales and customer satisfaction. This role also provides the opportunity to develop strong leadership skills and impactful conflict resolution skills. Paired with exceptional guidance from the Sales Manager, this role is the ideal stepping stone into other management roles.

Our Sales Managers are responsible for the leadership of the Sales team, ensuring the highest quality of customer service delivery and extensive product knowledge training. Sales Managers are dedicated to motivating their team in order to achieve monthly sales targets and ensuring that all team members have the training and resources necessary to be successful in their jobs. Internal growth opportunities are important to us, so we love to see team members who have grown with us take on new opportunities – especially management. Who better to influence our values and our way than our own team members? Passion, drive, teamwork and strong communication skills are crucial for this role.

General Sales Managers (GSM) are responsible for customer retention and the profitability of the New and Pre-Owned Sales departments. Working with Sales Managers and Brand Specialists, our GSM’s strategize for advertising campaigns and other promotions. They are key motivators to the entire Sales department, and they utilize their skills and experience to make sound business decisions.

Our Business Managers arrange financial solutions for vehicle sale customers, while ensuring each customer receives excellent customer service. Meeting with the Business Office is the last step in the vehicle purchase process, finalizing payment options, financing terms or lease options with lenders. Business Managers also introduce our customers to additional products and services for their vehicle. This is an exciting role with the potential to determine your own income.

The Service Manager is responsible for running and efficient and profitable Service Department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. If you are looking to grow in a role within the Service Department, and if you thrive in a fast-paced environment, this role is for you! It is an excellent way to showcase your leadership skills to your team of Service Advisors and AST’s, and set the example of the highest standard of customer service.

Parts Managers are responsible for ensuring the efficiency and profitability of the Parts Department overall. Parts Managers are also leadership models for the Parts Department team. They are responsible for accomplishing department objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising. If you are analytical and enjoy problem-solving and planning, this position is ideal for you!

Our Controllers are responsible for the financial condition of the dealership and directing the overall financial planning, budgeting and accounting practices. This role calls for organization, strong attention to detail, articulation and professionalism. This role is for you if you have a passion for business. Are you passionate about the business? Are you someone who would enjoy investigating irregularities? You aren’t afraid to ask questions regarding expenses and/or payable requests. Integrity, decency and professional deportment are key personal traits that are strongly desired in this role. As with all positions within the dealership, the Controller is expected to uphold the highest ethical standards.

The Fixed Operations Manager is responsible for overseeing the Parts and Service Departments. Our Fixed Operations Managers manage multiple departments’ efficiency and overall performance within quality standard, cost, and profitability objectives. In this role, you will take a proactive interest in the training and development of the Fixed Operations team. If you want to excel in a career within the Service Department, this role perfect to strive for. If you have strong technical knowledge and handle customer and team member conflict effectively, consider a role in Fixed Operations!

The General Manager is responsible for successful dealership operations, including asset management, profitability and growth. This includes successful operations of all departments to achieve volume and profit targets, as well as the highest customer satisfaction standards. Our General Managers define, by actions and words, the dealership’s high performance culture and The Humberview Group values. Our General Managers represent the dealership within The Humberview Group, the community, the manufacturer, suppliers, customers, and prospective customers.